Core Questions for the Contextual Guidelines
What are the environmental factors that are necessary to support high quality
service-learning and professional development?
Introduction
Core Question: What are the environmental factors that are necessary to support high quality
service-learning professional development?
Service-learning professional development does not exist as an island onto itself. Everywhere you find
professional development activities, they will be surrounded and influenced by a larger environment that
can either help or hinder the intended outcomes.
The Context Guidelines identify five systemic factors that are critical for successful service-learning
professional development. These represent the big picture leadership issues that create the backdrop for
any professional development effort. When present, they will exponentially increase the power of
service-learning professional development. When absent, it will be difficult to facilitate deep
organizational learning and change.
While it is easy to focus only on professional development activities themselves (e.g. workshops, coaching,
teacher observation), these efforts will fail if they exist within a larger environment that ignores,
dismisses, or interferes with the efforts. If you place a good person in a bad system, the system will win
every time!
Context Guidelines
Professional development that fosters quality service-learning practice:
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depends on skilled organizational leadership from all stakeholder groups to demonstrate a commitment
to service-learning growth, excellence and sustainability. (Leadership and Advocacy)
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is built on a culture of learning and collegiality that extends beyond the school walls to include
community partners. (Culture)
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relies on formal systems of encouragement, support, rewards, continuous improvement and accountability. (Policy)
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connects and aligns its goals and objectives to the school or organization's larger purposes, priorities, improvement strategies and accountability systems. (Purpose)
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requires resources to support ongoing adult learning and collaboration. (Resources)
These Context Guidelines, while critical, can be difficult to achieve. Those that are responsible for
service-learning professional development will need to be not only skilled facilitators, but bold activists.
Harvard researcher Richard Elmore notes the challenge of creating the right environment:
When you begin to describe the organizational conditions under which professional development actually
contributes to instructional capacity in schools, you begin to describe an organization as it rarely
exists. Such an organization would only require teachers to learn new skills and knowledge if it were
prepared to support their practice of these schools in real classrooms….It would be an organization that
offered consistent messages to principals, teachers, and students about what goals are most important and
what resources are available to support the work of meeting them. (Source: Richard Elmore Bridging the gap
between standards and achievement. 2002, p. 25. Washington D.C.: Albert Shanker Institute
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